The mission of the Friendship Center is to provide friendship and direct service to the poor and needy of Central Connecticut,
including the ownership and operation of housing for the poor.

Since 1968, the Friendship Service Center of New Britain, Inc. is a place where the hungry are fed, the homeless are sheltered, and everyone is welcome. The agency provides a continuum of services for men, women and children who are poor and homeless in Central Connecticut. Services range from outreach to those still living on the streets, emergency shelter for families and individuals, transitional living and permanent supportive housing options for those who are homeless. In addition, it offers meals for the community each day in the Tomasso Family Community Dining Room and works to prevent homelessness through the Emergency Needs Program.